🙋 I entered my PIN code correctly, but I met "Something went wrong" error.

3456

In a environment where the 3rd party cookie is not allowed, Face Wallet might have some issues. So, if you want to use Face Wallet, please be careful about environment settings.


Case 1. Are you using Brave browser?

Brave Browser's default setting has an option allowing 3rd party cookie as disable. So, Face Wallet might be not working well unless an user changes the setting directly.

We recommend to use Google Chrome, Apple Safari, Microsoft Edge, not Brave.


Case 2. Are you using Incognito mode?

In Chrome's Incognito Mode, allowing 3rd party cookie option is also disabled as default setting.

We recommend to use a normal mode, not Incognito mode.